1. Introduction
At ZOIZOL ("Company"), we use cookies and similar technologies to enhance your experience on our website. This Cookie Policy explains what cookies are, how we use them, and how you can manage your cookie preferences.

2. What are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site.

3. Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the website to function properly. They enable you to navigate the site and use its features, such as accessing secure areas.

• Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often. This data helps us improve the website's performance and user experience.

• Functional Cookies: These cookies allow the website to remember choices you make (such as your username, language, or the region you are in) and provide enhanced, more personalized features.

• Targeting/Advertising Cookies: These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an ad and to measure the effectiveness of advertising campaigns.

4. How We Use Cookies
We use cookies to:

• Improve the functionality and performance of our website.
• Personalize your experience by remembering your preferences and settings.
• Analyze website traffic and usage to improve our services.
• Deliver targeted advertisements and measure their effectiveness.

5. Managing Your Cookie Preferences
You have the right to accept or reject cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Please note that if you choose to decline cookies, some parts of our website may not function properly.

To manage your cookie preferences, you can:

• Adjust your browser settings to accept or refuse cookies.
• Use browser extensions or add-ons that control cookie settings.
• Opt-out of targeted advertising through industry websites such as the Network Advertising Initiative or the Digital Advertising Alliance.

6. Third-Party Cookies
In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the website, deliver advertisements on and through the website, and so on. These third-party cookies are governed by the respective privacy policies of the third parties.

7. Changes to the Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically for any updates.

8. Contact Us
If you have any questions or concerns about our use of cookies, please contact us at:

• Email: hello@zoizol.com
• Address: Istanbul, Turkey

By using our website, you agree to our use of cookies as described in this Cookie Policy. Thank you for visiting ZOIZOL!

Last Updated: 21/10/2023

1. Introduction
Welcome to ZOIZOL. These Terms of Service ("Terms") govern your use of our website, products, and services ("Services"). By accessing or using our Services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Services.

2. Eligibility
By using our Services, you represent that you are at least 18 years old or have the legal capacity to enter into these Terms. If you are using the Services on behalf of an organization, you represent that you have the authority to bind the organization to these Terms.

3. Account Registration
To access certain features of our Services, you may need to create an account. You agree to:

• Provide accurate and complete information during registration.
• Keep your account information up-to-date.
• Maintain the confidentiality of your account credentials.
• Notify us immediately of any unauthorized use of your account.

4. Use of Services
You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:

• Violate any applicable laws or regulations.
• Infringe on the intellectual property rights of others.
• Disrupt or interfere with the security or operation of our Services.
• Use our Services to transmit any harmful or malicious content.

5. Intellectual Property
All content and materials available on our Services, including text, graphics, logos, images, and software, are the property of ZOIZOL or its licensors and are protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.

6. Privacy
Your use of our Services is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our Services, you consent to our collection and use of your information as described in our Privacy Policy.

7. Payment and Billing
Certain Services may require payment. You agree to:

• Provide accurate payment information.
• Pay all fees and charges associated with your use of the Services.
• Comply with any additional terms and conditions related to paid Services.

8. Cancellation and Termination
You may cancel your account at any time by contacting us at hello@zoihub.com. We reserve the right to suspend or terminate your access to our Services at any time, with or without cause, and with or without notice.

9. Disclaimer of Warranties
Our Services are provided "as is" and "as available" without any warranties, express or implied. We do not warrant that our Services will be uninterrupted, error-free, or secure. We disclaim all warranties, including but not limited to, warranties of merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of Liability
To the fullest extent permitted by law, ZOIZOL and its affiliates, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

• Your use of or inability to use our Services.
• Any unauthorized access to or use of our servers and/or any personal information stored therein.
• Any interruption or cessation of transmission to or from our Services.
• Any bugs, viruses, or other harmful code that may be transmitted to or through our Services.

11. Indemnification
You agree to indemnify, defend, and hold harmless ZOIHUB and its affiliates, officers, employees, agents, and licensors from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of our Services, or your violation of these Terms.

12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Turkey, without regard to its conflict of laws principles. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Istanbul, Turkey.

13. Changes to Terms
We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on our website. Your continued use of our Services after the effective date of the revised Terms constitutes your acceptance of the revised Terms.

14. Contact Us
If you have any questions or concerns about these Terms, please contact us at:

• Email: hello@zoizol.com
• Address: Istanbul, Turkey

Last Updated: 21/10/2023

By using our Services, you agree to these Terms of Service. Thank you for choosing ZOIZOL.

1. Introduction
ZOIZOL is committed to providing a positive user experience while maintaining the integrity and quality of the content and advertisements displayed on our platform. This Advertising Policy outlines our principles and standards for advertising to ensure that all advertisements are appropriate and relevant.

2. General Principles

• Transparency: Advertisements must clearly distinguish themselves from editorial content. Advertisements should be easily identifiable as such.
• Relevance: Advertisements should be relevant to our audience and align with the interests and needs of our users.
• Accuracy: Advertisements must not contain false or misleading information. Claims made in advertisements should be substantiated.

3. Prohibited Content
The following types of content are strictly prohibited in advertisements on ZOIZOL:

• Illegal Products or Services: Advertisements for illegal products, services, or activities.
• Hate Speech and Discrimination: Advertisements that promote hate speech, discrimination, or violence against any individual or group based on race, ethnicity, religion, gender, sexual orientation, disability, or any other characteristic.
• Adult Content: Advertisements containing explicit sexual content, nudity, or adult products and services.
• Fraudulent or Deceptive Practices: Advertisements that promote scams, phishing, or any other fraudulent or deceptive practices.
• Sensitive Content: Advertisements that exploit controversial political, social, or cultural issues.

4. Restricted Content
The following types of content are restricted and may require additional review or approval:

• Alcohol: Advertisements promoting the sale or consumption of alcohol must comply with legal regulations and age restrictions.
• Gambling: Advertisements for gambling or betting services must comply with legal regulations and age restrictions.
• Health and Wellness: Advertisements for health-related products or services must not make misleading or exaggerated claims and must comply with applicable regulations.
• Financial Services: Advertisements for financial services or products must include appropriate disclosures and comply with legal regulations.

5. Placement and Targeting

• Non-Disruptive: Advertisements should not disrupt the user experience. Pop-up ads and auto-play video ads with sound are discouraged.
• Targeting: Advertisements should be appropriately targeted to ensure relevance and prevent inappropriate exposure to sensitive content.

6. Data Privacy ZOIZOL is committed to protecting the privacy of our users. Advertisers must comply with our privacy policy and applicable data protection laws. Personal data collected through advertisements must be handled responsibly and securely.

7. Review and Approval
All advertisements are subject to review and approval by ZOIZOL. We reserve the right to reject or remove any advertisement that does not comply with this policy or that we deem inappropriate for any reason.

8. Reporting and Feedback
Users can report any advertisement they believe violates this policy by contacting us at:

• Email: hello@zoizol.com
• Address: Istanbul, Turkey

We will review and take appropriate action on reported advertisements promptly.

9. Policy Updates
ZOIZOL may update this Advertising Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage advertisers to review this policy periodically for any updates.

10. Contact Us
For any questions or concerns regarding our Advertising Policy, please contact us at:

• Email: hello@zoizol.com
• Address: Istanbul, Turkey

By advertising on ZOIZOL, you agree to comply with this Advertising Policy. Thank you for your cooperation and for helping us maintain a high-quality platform.

1. Introduction
At ZOIZOL, we value the importance of strategic business collaborations and partnerships. This Business Collaboration Policy outlines our principles, standards, and guidelines for establishing and maintaining business collaborations to ensure mutual success and benefit.

2. Objectives
The primary objectives of our business collaborations are:

• To enhance the value and quality of our products and services.
• To foster innovation and explore new market opportunities.
• To build long-term, mutually beneficial relationships.
• To leverage complementary strengths and resources.

3. Selection Criteria
We consider the following criteria when evaluating potential business collaborators:

• Alignment of Goals: The collaborator’s goals and values should align with ZOIZOL’s mission and objectives.
• Reputation and Reliability: The collaborator should have a strong reputation and a track record of reliability and ethical business practices.
• Complementary Capabilities: The collaborator should offer complementary skills, technologies, or market access that enhance ZOIZOL’s offerings.
• Financial Stability: The collaborator should be financially stable and capable of sustaining the collaboration.

4. Types of Collaborations
ZOIZOL engages in various types of business collaborations, including but not limited to:

• Joint Ventures: Collaborative efforts to develop new products or services.
• Strategic Alliances: Partnerships to leverage each other’s strengths and market positions.
• Technology Partnerships: Collaborations to co-develop or integrate new technologies.
• Marketing Partnerships: Joint marketing efforts to reach wider audiences.
• Supplier Partnerships: Long-term agreements with suppliers to ensure quality and reliability.

5. Collaboration Agreement
All collaborations must be formalized through a written agreement outlining the terms and conditions, including:

• Objectives and Scope: Clear definition of the collaboration’s goals, scope, and deliverables.
• Roles and Responsibilities: Detailed description of each party’s roles and responsibilities.
• Intellectual Property: Agreement on the ownership and use of intellectual property resulting from the collaboration.
• Confidentiality: Provisions for protecting confidential information shared during the collaboration.
• Financial Terms: Clear outline of financial arrangements, including investments, revenue sharing, and expense allocation.
• Duration and Termination: Duration of the collaboration and conditions for termination.

6. Communication and Governance
Effective communication and governance are critical for successful collaborations:

• Communication Plan: Establish a communication plan to ensure regular and transparent communication between parties.
• Governance Structure: Define a governance structure, including decision-making processes and escalation procedures.
• Performance Monitoring: Regularly monitor and review the performance and progress of the collaboration against agreed objectives.

7. Conflict Resolution
In the event of a disagreement or conflict, the following steps should be taken:

• Internal Resolution: Attempt to resolve the issue internally through discussions and negotiations.
• Mediation: If internal resolution fails, consider engaging a neutral third-party mediator.
• Legal Action: As a last resort, pursue legal action in accordance with the terms of the collaboration agreement.

8. Ethical Standards
ZOIHUB is committed to maintaining high ethical standards in all business collaborations. Collaborators are expected to:

• Comply with Laws: Adhere to all applicable laws and regulations.
• Respect Human Rights: Uphold and respect human rights and labor standards.
• Environmental Responsibility: Engage in environmentally responsible practices.
• Anti-Bribery and Corruption: Avoid any form of bribery or corrupt practices.

9. Policy Updates
ZOIZOL may update this Business Collaboration Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage our collaborators to review this policy periodically for any updates.

10. Contact Us
For any questions or concerns regarding our Business Collaboration Policy, please contact us at:

• Email: hello@zoizol.com
• Address: Istanbul, Turkey

By engaging in business collaborations with ZOIZOL, you agree to comply with this Business Collaboration Policy. We look forward to building successful and mutually beneficial partnerships.

1. Introduction
ZOIZOL is committed to protecting the privacy of children who use our services. This Children’s Privacy Policy explains our practices regarding the collection, use, and disclosure of personal information from children under the age of 13.

2. Information We Collect
We do not knowingly collect personal information from children under 13 without verifiable parental consent. If we discover that we have collected personal information from a child under 13 without parental consent, we will take immediate steps to delete that information.

3. Parental Consent
Before collecting personal information from a child under 13, we require verifiable parental consent. Parents or guardians must provide consent through a consent form or other verifiable method before their child can access certain features of our services.

4. Types of Information Collected
With parental consent, we may collect the following types of personal information from children:

• Personal Identifiers: Name, email address, and date of birth.
• Usage Data: Information about how the child uses our services, such as game scores, preferences, and activity logs.
• Device Information: Information about the device used to access our services, such as IP address, browser type, and operating system.

5. How We Use the Information
The personal information collected from children is used for the following purposes:

• Service Functionality: To provide and improve our services.
• Communication: To communicate with the child and their parent or guardian regarding account activities and updates.
• Personalization: To personalize the child’s experience on our platform.
• Compliance: To comply with legal obligations and regulatory requirements.

6. Disclosure of Information
We do not share personal information collected from children with third parties except in the following circumstances:

• With Parental Consent: With explicit consent from the parent or guardian.
• Service Providers: With third-party service providers who assist us in operating our services, provided they agree to keep the information confidential.
• Legal Requirements: When required by law, such as in response to a court order or subpoena.

7. Parental Rights
Parents and guardians have the following rights regarding their child’s personal information:

• Access: To request access to the personal information we have collected from their child.
• Correction: To request the correction of inaccurate or incomplete personal information.
• Deletion: To request the deletion of their child’s personal information.
• Withdrawal of Consent: To withdraw their consent at any time, which will result in the termination of their child’s access to certain features of our services.

8. Security Measures
We implement appropriate technical and administrative measures to protect the personal information of children from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.

9. Changes to This Policy
We may update this Children’s Privacy Policy from time to time. We will notify parents or guardians of any significant changes by email or through our services. We encourage parents and guardians to review this policy periodically for any updates.

10. Contact Us
If you have any questions or concerns about our Children’s Privacy Policy or our practices regarding children’s personal information, please contact us at:

• Email: hello@zoizol.com
• Address: Istanbul, Turkey

Last Updated: 21/10/2023

By allowing your child to use our services, you agree to this Children’s Privacy Policy. We are committed to protecting the privacy of children and ensuring a safe online experience for all users.

1. Introduction
At ZOIZOL, we are committed to respecting and protecting the rights of our consumers. This Consumer Rights Policy outlines the rights of consumers using our products and services, ensuring transparency, fairness, and satisfaction.

2. Right to Information
Consumers have the right to:

• Clear and Accurate Information: Receive clear, accurate, and up-to-date information about our products and services, including pricing, features, and terms of use.
• Access to Documentation: Access product manuals, usage instructions, and relevant documentation.
• Customer Support: Contact our customer support team for any inquiries or assistance.

3. Right to Choice
Consumers have the right to:

• Freedom of Choice: Choose from a variety of products and services without being subjected to undue pressure or influence.
• Comparative Information: Access comparative information to make informed decisions about their purchases.

4. Right to Safety
Consumers have the right to:

• Safe Products: Use products that meet safety standards and regulations.
• Risk Information: Be informed about any potential risks associated with our products and services.
• Recalls and Warnings: Receive prompt information about product recalls or safety warnings.

5. Right to Redress
Consumers have the right to:

• Complaints and Feedback: Provide feedback or lodge complaints about our products and services.
• Resolution: Expect timely and effective resolution of complaints, including repairs, replacements, or refunds if necessary.
• Refund Policy: Access our refund policy, which outlines the conditions and processes for returning products and receiving refunds.

6. Right to Privacy
Consumers have the right to:

• Data Protection: Have their personal information protected and handled in accordance with our Privacy Policy.
• Consent: Provide informed consent for the collection and use of their personal data.
• Access to Data: Request access to, correction of, or deletion of their personal data.

7. Right to Fair Treatment
Consumers have the right to:

• Non-Discrimination: Be treated fairly and without discrimination based on race, gender, age, religion, disability, or any other characteristic.
• Respectful Interaction: Engage with our staff and representatives who conduct themselves respectfully and professionally.

8. Right to Education
Consumers have the right to:

• Product Knowledge: Receive information and education about the proper use, maintenance, and potential issues related to our products and services.
• Consumer Rights: Be informed about their consumer rights and how to exercise them.

9. Implementation and Enforcement
To ensure the implementation and enforcement of this policy, ZOIZOL commits to:

• Staff Training: Train our staff and representatives on consumer rights and our internal processes for handling consumer issues.
• Continuous Improvement: Regularly review and improve our products, services, and processes based on consumer feedback and industry standards.
• Transparency: Maintain transparency in our dealings with consumers, ensuring that all communications and transactions are honest and straightforward.

10. Policy Updates
ZOIZOL may update this Consumer Rights Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage consumers to review this policy periodically for any updates.

11. Contact Us
For any questions or concerns regarding our Consumer Rights Policy or to exercise your consumer rights, please contact us at:

• Email: hello@zoizol.com
• Address: Istanbul, Turkey

Last Updated: 21/10/2023

By using our products and services, you agree to this Consumer Rights Policy. ZOIZOL is dedicated to ensuring your satisfaction and protecting your rights as a consumer.

1. Introduction
This Copyright Notice outlines the ownership and use of the content provided on the ZOIZOL website and related services. By using our services, you agree to adhere to the terms outlined in this notice.

2. Copyright Ownership
All content included on the ZOIZOL website and related services, such as text, graphics, logos, images, audio clips, video clips, digital downloads, data compilations, and software, is the property of ZOIZOL or its content suppliers and is protected by international copyright laws.

3. Use of Content
You are granted a limited license to access and make personal use of the content on the ZOIZOL website. This license does not include:

• The resale or commercial use of any ZOIHUB content.
• The collection and use of any product listings, descriptions, or prices.
• Any derivative use of the ZOIZOL website or its contents.
• Any downloading or copying of account information for the benefit of another merchant.
• Any use of data mining, robots, or similar data gathering and extraction tools.

4. Restrictions
Without explicit written consent from ZOIZOL, you may not:

• Reproduce, duplicate, copy, sell, resell, visit, or otherwise exploit the content of the ZOIZOL website for any commercial purpose.
• Frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of ZOIZOL without express written consent.
• Use any meta tags or any other "hidden text" utilizing ZOIZOL’s name or trademarks without the express written consent of ZOIZOL.

5. User-Generated Content
If you submit or post content to the ZOIZOL website (e.g., reviews, comments, or other content), you grant ZOIZOL a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

6. Copyright Infringement
ZOIZOL respects the intellectual property rights of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us with the following information:

• A description of the copyrighted work that you claim has been infringed.
• A description of where the material that you claim is infringing is located on the ZOIZOL website.
• Your address, telephone number, and email address.
• A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
• A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.
• Your physical or electronic signature.

Please send the above information to:

• Email: hello@zoizol.com
• Address: ZOIZOL, Istanbul, Turkey

7. Policy Updates
ZOIZOL may update this Copyright Notice from time to time. We encourage users to review this notice periodically for any updates.

8. Contact Us
For any questions or concerns regarding this Copyright Notice, please contact us at:

• Email: hello@zoizol.com
• Address: Istanbul, Turkey

Last Updated: 21/10/2023

By using our website and services, you agree to comply with this Copyright Notice. Thank you for respecting our intellectual property rights.

1. Introduction
ZOIZOL is committed to protecting the confidentiality, integrity, and availability of our information assets. This Information Security Policy outlines the principles, responsibilities, and practices we follow to safeguard our data and information systems against unauthorized access, use, disclosure, disruption, modification, or destruction.

2. Scope
This policy applies to all employees, contractors, consultants, temporary staff, and any other individuals or entities who have access to ZOIZOL's information systems and data.

3. Information Security Objectives

• To protect sensitive and confidential information from unauthorized access and disclosure.
• To ensure the integrity and reliability of our data and information systems.
• To comply with legal, regulatory, and contractual requirements regarding information security.
• To promote a culture of security awareness and responsibility among all stakeholders.

4. Roles and Responsibilities

• Information Security Officer (ISO): Responsible for the overall implementation and management of the information security program.
• IT Department: Ensures the technical infrastructure is secure and monitors for potential security threats.
• Employees and Contractors: Responsible for adhering to security policies and procedures and reporting any security incidents or vulnerabilities.

5. Security Controls 5.1 Access Control

• Access to information systems and data is granted on a need-to-know basis.
• Strong authentication mechanisms (e.g., multi-factor authentication) are used to verify user identities.
• User accounts and access privileges are regularly reviewed and updated.

5.2 Data Protection

• Sensitive data is encrypted both in transit and at rest.
• Regular data backups are performed and stored securely.
• Data retention and disposal practices comply with applicable laws and regulations.

5.3 Network Security

• Firewalls, intrusion detection systems, and other network security tools are used to protect against external and internal threats.
• Regular vulnerability assessments and penetration tests are conducted.

5.4 Physical Security

• Access to physical locations where information systems and data are stored is restricted to authorized personnel.
• Security measures such as surveillance cameras and access control systems are in place.

5.5 Incident Response

• An incident response plan is established to address and manage security incidents.
• All security incidents are documented, investigated, and reported to the appropriate authorities.
• Corrective actions are taken to prevent recurrence of similar incidents.

6. Training and Awareness

• Regular training programs are conducted to educate employees and contractors about information security policies, procedures, and best practices.
• Security awareness campaigns are carried out to reinforce the importance of information security.

7. Compliance and Audit

• Regular audits are conducted to ensure compliance with this policy and other relevant security standards and regulations.
• Non-compliance and security breaches are addressed promptly, and necessary disciplinary actions are taken.

8. Policy Review

• This Information Security Policy is reviewed and updated annually or as needed to address emerging threats and changes in regulatory requirements.
• Feedback from employees, stakeholders, and security audits is incorporated into the policy review process.

9. Contact Information
For any questions or concerns regarding this Information Security Policy, please contact us at:

• Email: hello@zoizol.com
• Address: Istanbul, Turkey

Last Updated: 21/10/2023

By adhering to this Information Security Policy, ZOIZOL aims to ensure the protection of our information assets and maintain the trust of our clients, partners, and employees.

1. Introduction
The Network Security Policy of ZOIZOL outlines the measures and practices we employ to protect our network infrastructure from unauthorized access, misuse, modification, and denial of service. This policy ensures the confidentiality, integrity, and availability of our network resources.

2. Scope
This policy applies to all employees, contractors, consultants, temporary staff, and any other individuals or entities who access ZOIZOL’s network resources.

3. Objectives

• To protect network infrastructure from internal and external threats.
• To ensure the availability and reliability of network services.
• To maintain the integrity and confidentiality of data transmitted over the network.
• To comply with legal, regulatory, and contractual requirements related to network security.

4. Network Security Controls

4.1 Access Control

• Network access is restricted to authorized users based on the principle of least privilege.
• User authentication methods such as strong passwords and multi-factor authentication (MFA) are enforced.
• Access to network devices is controlled using secure protocols and management interfaces.

4.2 Network Segmentation

• The network is segmented into different zones (e.g., internal, external, DMZ) to isolate sensitive systems and data.
• Access between network segments is controlled through firewalls and access control lists (ACLs).

4.3 Firewalls and Intrusion Prevention Systems (IPS)

• Firewalls are deployed at network perimeters and key internal junctions to filter traffic and enforce security policies.
• Intrusion prevention systems (IPS) are used to detect and block malicious activities.

4.4 Encryption

• Data transmitted over the network is encrypted using secure protocols (e.g., TLS, VPN).
• Wireless networks are secured using strong encryption standards (e.g., WPA3).

4.5 Network Monitoring and Logging

• Network activities are continuously monitored to detect and respond to potential security incidents.
• Logs of network activities are maintained and regularly reviewed for signs of suspicious behavior.

4.6 Vulnerability Management

• Regular vulnerability assessments and penetration tests are conducted to identify and remediate security weaknesses.
• Patches and updates for network devices and software are applied in a timely manner.

4.7 Remote Access

• Remote access to the network is provided through secure methods such as VPN with MFA.
• Access to critical systems from remote locations is restricted and monitored.

5. Physical Security

• Physical access to network devices (e.g., routers, switches, servers) is restricted to authorized personnel.
• Network equipment is housed in secure facilities with access controls and environmental protections.

6. Incident Response

• A network incident response plan is in place to address and manage network security incidents.
• All network security incidents are documented, investigated, and reported.
• Corrective actions are taken to mitigate the impact of incidents and prevent recurrence.

7. Employee Training and Awareness

• Employees and contractors receive regular training on network security policies, procedures, and best practices.
• Security awareness campaigns are conducted to reinforce the importance of network security.

8. Compliance and Audit

• Regular audits and assessments are conducted to ensure compliance with this policy and relevant security standards.
• Non-compliance and security breaches are addressed promptly, and necessary disciplinary actions are taken.

9. Policy Review

• This Network Security Policy is reviewed and updated annually or as needed to address emerging threats and changes in regulatory requirements.
• Feedback from employees, stakeholders, and security audits is incorporated into the policy review process.

10. Contact Information
For any questions or concerns regarding this Network Security Policy, please contact us at:

• Email: hello@zoizol.com
• Address: Istanbul, Turkey

Last Updated: 21/10/2023

By adhering to this Network Security Policy, ZOIZOL aims to protect its network infrastructure and maintain the trust of our clients, partners, and employees.

1. Introduction
At ZOIZOL, we strive to provide high-quality products and services. This Refund and Cancellation Policy outlines the terms and conditions for refunds and cancellations to ensure transparency and customer satisfaction.

2. Scope
This policy applies to all products and services purchased from ZOIZOL. By making a purchase, you agree to the terms of this policy.

3. Refund Eligibility
Refunds are available under the following conditions:

• Defective Products: If a product is found to be defective or not as described, you may request a refund within 30 days of purchase.
• Service Issues: If there are issues with the service provided, you may request a refund within 30 days of the service date.
• Non-Delivery: If a product or service is not delivered within the specified time frame, you may request a refund.

4. Non-Refundable Items
The following items are not eligible for refunds:

• Customized Products: Products that have been customized or personalized according to your specifications.
• Digital Products: Downloadable software, eBooks, and other digital products.
• Services Rendered: Services that have been fully rendered and delivered.

5. Cancellation Policy

• Order Cancellation: You may cancel your order for a product or service within 24 hours of placing the order for a full refund. After 24 hours, cancellation requests will be considered on a case-by-case basis.
• Subscription Services: Subscription services can be canceled at any time. If you cancel a subscription, you will continue to have access to the service until the end of your current billing period.

6. Refund Process
To request a refund, follow these steps:

1. Contact Us: Email us at hello@zoizol.com with your order details and the reason for the refund request.
2. Review: Our customer support team will review your request and respond within 5 business days.
3. Approval: If your refund request is approved, the refund will be processed, and a credit will be applied to your original method of payment within 10 business days.

7. Returns

• Product Returns: If you need to return a product, please contact us at hello@zoizol.com for return instructions. Returned products must be in their original packaging and condition.
• Return Shipping: You are responsible for paying the return shipping costs unless the return is due to a defect or error on our part.

8. Partial Refunds
Partial refunds may be granted in the following situations:

• Used or Damaged Items: If a returned item is not in its original condition or is damaged, a partial refund may be issued at our discretion.
• Late Requests: If a refund request is made after the eligible period, a partial refund may be issued at our discretion.

9. Exclusions
The following are excluded from this policy:

• Third-Party Services: Refunds for services purchased through third-party providers are subject to the third party’s refund policy.
• Force Majeure: Refunds and cancellations may not be granted in cases of force majeure events beyond our control.

10. Contact Information
For any questions or concerns regarding this Refund and Cancellation Policy, please contact us at:

• Email: hello@zoizol.com
• Address: Istanbul, Turkey

Last Updated: 21/10/2023

By purchasing our products and services, you agree to this Refund and Cancellation Policy. ZOIZOL is committed to ensuring your satisfaction and addressing any issues promptly and fairly.

1. Introduction
ZOIZOL is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

2. Measures to Support Accessibility
ZOIZOL takes the following measures to ensure accessibility of our website:

• Integrate accessibility into our procurement practices.
• Assign clear accessibility goals and responsibilities.
• Employ formal accessibility quality assurance methods.

3. Conformance Status
The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. ZOIZOL is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

4. Feedback
We welcome your feedback on the accessibility of ZOIZOL. Please let us know if you encounter accessibility barriers:

• Email: hello@zoizol.com
• Address: Istanbul, Turkey

We try to respond to feedback within 2 business days.

5. Compatibility with Browsers and Assistive Technology
ZOIZOL is designed to be compatible with the following assistive technologies:

• Recent versions of major web browsers (such as Chrome, Firefox, Safari, and Edge) on Windows, macOS, iOS, and Android operating systems.
• Screen readers such as JAWS, NVDA, and VoiceOver.

6. Technical Specifications
Accessibility of ZOIZOL relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• WAI-ARIA
• CSS
• JavaScript

7. Limitations and Alternatives
Despite our best efforts to ensure accessibility of ZOIZOL, there may be some limitations. Below is a description of known limitations and potential solutions:

• Known Limitations: Some third-party content may not fully conform to accessibility standards.
• Solution: We continuously monitor and request accessibility improvements from third-party content providers.

8. Assessment Approach
ZOIZOL assessed the accessibility of its website by:

• Self-evaluation.
• External audits and reviews by third-party accessibility experts.

9. Formal Complaints
If you wish to file a formal complaint regarding the accessibility of our website, please contact us at:

• Email: hello@zoizol.com
• Address: Istanbul, Turkey

We aim to respond to accessibility-related complaints within 5 business days.

10. Additional Resources
For more information on web accessibility and legal requirements, here are some helpful resources:

• Web Accessibility Initiative (WAI)
• U.S. Section 508 Standards
• Accessible Technology Coalition

Last Updated: 21/10/2023

ZOIZOL is dedicated to ensuring accessibility for all users and is continually improving our website to meet accessibility standards. Thank you for your support and feedback.